In order to help us serve you better, we are implementing several new policies effective 1 January 2006.

1.  Drop Offs.

• Be sure to fill out the form whenever you drop off oa computer at the Dr. D. shop.  No form, no service.
• We are now requiring a $25.00 deposit in the form of a check made out to Dr. D. Inc., at the time of the drop off.  If there is more than one computer, the $25.00 deposit applies to EACH computer left.  This amount will be applied to your account.  Please use the envelopes provided in the drop box for the check.  No check, no service.

2.  Priority of Service.

• Computers are serviced in the order they are received.

3.  Payments.   All invoices read "Due Upon Receipt."

• When picking up your computer, the payment is due at that time.
• If the bill is mailed, you will have 10 days to bring your account current.
• After 10 days, a late fee of $20.00 will be assessed on your account.
• Interest will accrue after 30 days, at a rate of 1.5 percent monthly.
• We will suspend service on accounts that are delinquent.  Service will resume once account is in good standing, however, you will be required to pay your account at the time of the service.
• There will be a $25.00 fee assessed for all NSF checks. 

4.  Scheduled Pickup.

• If you arrange for a scheduled pickup of your computer and can't make the scheduled pickup time, call us within 6 hours at (608) 269-7488 to reschedule.
• If you arrange for the pickup and don't call if you are not coming, a daily storage fee of $5.00 will be assessed until the computer is picked up.

5.  Service Calls.

• The service call rate is $75.00.  Service calls outside the Sparta area will be charged a mileage fee in accordance with the mileage rate established by the IRS for the current year.
• The service call fee is payable at the time of the call.

6.  Parts.

• All charges for parts are separate from the labor rate.

Policy is effective 1 January 2006.  Sales tax applies to all charges.  Prices are subject to change without notice.